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Tasks

Tasks are created, when members faces any problem or has any questions in any where in the system. Staff can also add tasks on any issues and assign other member to solve the issue.

  • Subject - Enter a subject, which serves as the title of the task.
  • Staff - Select the staff associated with the task.
  • Message - Explain the issue or question in the message text box.
  • Attachment - If needed, upload files in the attachment section.
  • Activities - With activity section, you can view detailed histories and write reply for task.

Add a new task

Steps:

  1. From your admin, go to Tasks.
  2. From the Tasks page, click Add task.
  3. Enter a title for your task, along with additional details.
  4. Click Save.

Archive a task

If you no longer want to display a task in your online store, but you don’t want to permanently delete the task, then you can archive the task instead.

To archive a task:

  1. From your admin, go to Tasks.
  2. Click the task that you want to archive.
  3. On the task details page, Check the box labeled Archived.

Delete a task

You can delete a single task, or delete multiple tasks at the same time using a bulk action. When you delete a task, it's permanently removed from Qaravel. Deleted tasks can be restored. If you no longer want to display a task for any reason, but don’t want to permanently delete it from your Qaravel, then you can archive the task instead.

To permanently delete a task:

  1. From your admin, go to Tasks.
  2. Click the task that you want to delete.
  3. On the task details page, click Delete.
  4. Click Confirm.

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